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Contact St John of God Health Care
On this page you can find contact information for St John of God Health Care, our FAQs or submit a feedback form.
If you have a life-threatening medical condition, call 000 and ask for an ambulance.
Our group services offices are located in Western Australia and Victoria.
Our locations
Hospitals
Your local hospital details can be found on our hospitals' contact page. To view our full list of locations and to find our more about our hospitals, browse our locations.
Head Office
St John of God Health Care
Level 1, 556 Wellington Street
Perth WA 6000
Tel: 08 6116 0000
Melbourne Office
St John of God Health Care
Level 4, 360 Collins Street
Melbourne VIC 3000
Tel: 03 9205 6500
Social media
- Facebook: www.facebook.com/sjoghealthcare
- Linkedin: St John of God Health Care
Find a specialist
Search find a specialist to find out information and contact details for our specialist doctors.
Self-funding enquiries
To get an estimate for self-funding private hospital care phone 1300 940 199 or check out our guide to self-funded care.
Frequently asked questions
Browse our frequently asked questions below.
General FAQs
St John of God Health Care is committed to upholding the dignity of each person. Guided by the value of respect, we will manage all personal information in accordance with the Privacy Act 1988 (Commonwealth) and all relevant State legislation.
To request access to your patient health record refer to St John of God Health Care’s Privacy Policy.I have an accounts query about an invoice I have received
Please email [email protected] who can assist you.I need to contact St John of God Health Care about a payment my organisation needs to receive
Please email [email protected] for assistance.I need to send a patient referral or information to a specialist at a St John of God Health Care hospital
St John of God Health Care is committed to upholding the dignity of each person. We manage all personal information in accordance with privacy legislation. Please contact the hospital in which the patient received care or the specialist directly.
• For a list of our specialists’ contact details visit Find a Specialist.
• For hospital contact details visit our contact us page.
Any patient sensitive information must be sent using encrypted software to protect patient confidentiality.
I am an existing supplier with St John of God Health Care and have a query
Please direct any updates or changes to your company information to [email protected]All payment related queries should be directed to [email protected]
Our standard payment terms can be found in the General Conditions of Contract for the Supply of Goods and Services.
Recruitment or human resources FAQs
I would like to apply or submit my CV for a position at St John of God Health Care
Thank you for your interest in employment at St John of God Health Care. Please visit the St John of God Health Care Careers portal, where we advertise all current job vacancies and follow the prompts.
I am having technical issues with a position I applied for at St John of God Health Care through the careers portal
Please phone 1300 629 079 and select option 1. A member of the St John of God Health Care recruitment team will be able to assist you with technical issues only.I live overseas and want to enquire about sponsorship
Overseas applicants are welcome to apply for a job with us, however, please note that visa sponsorship and relocation assistance is available to certain applicants who are successful in obtaining a position in the areas of nursing, midwifery, allied health and medical.You can find out more about applying for a job with us as an international applicant, including common FAQs and relocation support we offer, via the International Recruitment page on our website.
How do I find out about your graduate nursing program?
St John of God Health Care recruits graduate nurses twice a year. Visit the graduate nursing page to register your interest for updates or follow the St John of God Health Care Facebook page for more information. Once you register for updates you will be notified via email when our graduate programs open for applications.
I require/ or am acting on behalf of a former caregiver and need some information related to my/ their employment at St John of God Health Care
Please phone 1300 629 079 and a member of our HR Services team will be able to assist you.
I am a current St John of God Health Care caregiver and need some HR assistance
As a current caregiver, you need to submit your enquiry through the Caregiver Employment Services (CES) portal and raise a ticket for assistance or visit the intranet, CORA which has helpful information. Email requests are not accepted.
Feedback
Feedback on your visit to our facilities is important to help us know what is working well and what improvements we can make.How to share feedback:
- Talk to your caregiver or a more senior caregiver.
- Talk to the Quality and Complaints Manager at the hospital.
- Ask a caregiver for a feedback form to complete.
- Complete the form below.
Details to include:
- What occurred and when, with dates and times if possible and the people involved.
- What outcome you would like to see as a result of sharing your feedback.
- If you require follow up regarding your feedback, please provide your contact details.
- We take your concerns and complaints seriously and have a process that ensures all issues are dealt with in an appropriate and timely manner. All complaints will be treated confidentially and without discrimination.