- Patients and visitors
- Pay my bill
Pay my bill
Options for paying your bill
Pay your bill online
Make credit card payments (MasterCard or Visa) below.
Please note - the 13 digit reference number is located at the bottom left of your invoice under the biller code, example - 12 3456789000 1
Pay your bill by phone
Contact our accounts team on 1300 556 089 (MasterCard or Visa up to $10,000).
Pay your bill in person
You can make payment at the hospital (cash and credit card payments).
Private health insurance
We recommend that you contact your private health insurance fund before you receive treatment and check what charges will be covered by your fund.
If you do not have private health insurance, you can self-fund your care at our private hospitals, paying by one of the above methods before your admission.
You can also contact our team by telephone on 1300 863 566.
Payment plans
You may be able to spread the cost of hospital treatment using the patient funding platform TLC. If you choose this payment option, your plan will need to be in place five business days prior to your admission.
TLC (Total Lifestyle Credit) is a third party that can provide loans for medical fees from $2,000 to $50,000. This can include specialist doctor, anaesthetist, hospital, after-care and pharmaceutical fees.
Interest and limits apply. TLC will discuss your eligibility based on employment and Centrelink status. Insured and self-funded patients may apply.
For further information, visit the TLC website.
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