Visitor information

Your family and friends play a vital role in providing you support and encouragement during your rehabilitation. 

Novel coronavirus (COVID-19) precautions 

As a part of our coronavirus (COVID-19) management plans and advice from authorities, we are undertaking a number of precautions to help keep people within our hospitals and facilities safe from harm.

Please read our latest advice about what to do if you have an upcoming admission or want to visit someone in hospital.

If you are seeking assistance, or testing for coronavirus (COVID-19), please visit your nearest COVID-19 clinic; or contact your GP.

You can also call the Coronavirus Health Information Line on 1800 020 080.

Visitor restrictions

Effective as of 22/07/2020 in accordance with Stage 3 COVID-19 restrictions:

  • Visitors are not currently accepted
  • Exceptions may apply for patients who are children, patients have a disability that requires carer support,  patients who are attending outpatients or consulting appointments and require a support person.
  • Visitors who are given clearance to enter according to the exceptions are required to wear a face mask.

 Eligible visitors will undergo a health screening prior to entry into the hospital and they cannot enter if they are showing any COVID-19 related symptoms.

All eligible visitors must pre-arrange approval to access the hospital by contacting the hospital prior to their visit.

Visiting hours for designated, pre-arrange visitors are limited to 3.00pm to 5.00pm.

Please call us for more information.

Pet visiting

Unfortunately due to COVID-19 precautions, pet visiting including Delta Dogs is currently not permitted as per advice from the Department of Health and Human Services.

We encourage patients with pets, or friends with pets, to bring them in to visit you while you are in hospital.

Please speak with a caregiver to arrange a suitable time for your pet to visit.

Smoking

The majority of the hospital is smoke free. We have a designated smoking area for patients only. Please speak to our caregivers for more information.

More information

For more information please contact:

Tel: (03) 9788 3333
Email: info.frankstonrehab@sjog.org.au