- For patients and visitors
- What to expect
What to expect
We want to help you be as prepared as possible before coming to hospital for a procedure or surgery.
Our patient information guide also provides you with information on what to expect.
If you have a child undergoing surgery, 'Your child’s journey through the Operating Suite' [PDF] will provide you with further insight on what to expect.
Pay my bill
If you have received an invoice for any out-of-pocket expenses associated with your hospital stay you can pay your bill online.
Information for boarders
If you are the main support person to a patient in our care, you may be able to stay overnight as a boarder. Find out more.
Privacy
St John of God Health Care is committed to upholding the dignity of each person. Guided by the value of respect, we will manage all personal information in accordance with privacy legislation. View our Privacy Policy.
Rights and responsibilities
We aim to respect your individuality and dignity and offer hospitable and compassionate care. Read more about your rights and responsibilities.
Telehealth
Telehealth offers the ability to access care from the home, work or other private space. More information on telehealth.
Veterans affairs
We partner with the Department of Veterans’ Affairs (DVA) to provide health care for war veterans, members of the Australian Defence Force, members of the Australian Federal Police and their dependents. Information for veterans.
Code of Conduct
Our Code of Conduct, supports our Mission, Vision and Values of St John of God Health Care and defines the standards of behaviour, which are expected from all who are employed or are associated with our organisation. This includes all caregivers (employees), agency staff, volunteers, contractors, vendors and anyone else who conducts business for, or on behalf of, St John of God Health Care.
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