Visitor information

We warmly welcome visitors to our hospital and make every effort to make our patients stay as comfortable as possible.

Novel coronavirus (COVID-19) precautions 

As a part of our coronavirus (COVID-19) management plans and advice from authorities, we are undertaking a number of precautions to help keep people within our hospitals and facilities safe from harm.

Visitor Restrictions

Effective as of 9/07/2020 in accordance with Stage 3 COVID-19 restrictions:

  • Visitors are not currently accepted
  • Exceptions may apply for patients who are children, those receiving end of life care, patients have a disability that requires carer support, partners of patients receiving maternity care,  patients who are attending outpatients or consulting appointments and require a support person.
  • Visitors who are given clearance to enter according to the exceptions are required to wear a face mask.

Get the most up to date information and guidelines relating to visitors from Victorian Department of Health and Human Services.

All visitors can expect to be screened on entry and cannot visit if they:

  • have travelled within 14 days of the planned visit;
  • have recently come into contact with a person who has a confirmed case of coronavirus;
  • are feeling unwell.

While some COVID-19 restrictions are being gradually eased, we are maintaining our precautionary measures to help keep our patients safe and reduce the spread of COVID-19.

Thank you in advance for your support of this.

More information

Please read our latest advice about what to do if you have an upcoming admission or want to visit someone in hospital.

If you are seeking assistance, or testing for coronavirus (COVID-19), please visit your nearest COVID-19 clinic; or contact your GP.

You can also call the Coronavirus Health Information Line on 1800 020 080.

Caregiver greeting patient at reception and handing them admissions information

We recognise that seeing a familiar face can make a big difference to your recovery.

Children are welcome to visit. We have a playground outside the cafe on the ground floor. We ask that your children remain under adult supervision at all times throughout the hospital building and grounds.

Some patients may have restrictions on visiting hours and the number of visitors they can see. This is for their health and wellbeing, please speak to the nursing caregivers if you have any queries.


Staying in touch with loved ones isn’t limited to visiting hours with our hospital WiFi. Both patients and visitors can enjoy free internet access.

To access the hospital WiFi:

  • connect to the “Guest” wireless network
  • enter your details and accept terms and conditions
  • click the “Hotspot Login” button.


Arrangements can be made for a support person, such as a parent, relative or a friend to stay overnight with a patient.

Boarders may only stay overnight if a patient is in a single room, and this is at the discretion of the hospital.

A fee is charged for those who board overnight and this fee may not be covered by all health funds. Find out more.


Find out more about parking on our getting here and parking page.

Smoke-free campus

Your health and wellbeing is our priority.

St John of God Berwick Hospital is smoke-free zone. Smoking is not permitted in any building, outdoor area or vehicle within the boundary of our site.

Please support us to keep our hospital a smoke-free zone.