Visitor information

Our facilities and services are designed with your comfort in mind.

Novel coronavirus (COVID-19) precautions

To assist in reducing the risk of COVID-19 to our babies and to our other vulnerable patients, we are undertaking a number of precautions to help keep people within our hospitals and facilities safe from harm.

In the interests of protecting the safety of patients within our facilities, St John of God Health Care hospitals in Western Australia will only be permit visitors to enter a Western Australian St John of God Hospital if they can demonstrate they:

  • have quarantined in WA for a period of 14 days, and 
  • have had a negative COVID-19 test result within the last 3 days of that quarantine period.

Visitors will not be given an exemption to visit St John of God Health Care hospitals in Western Australia during their quarantine period.  

Visitors who are quarantining should not be residing with family members who are visiting the hospital.

In the absence of visiting in person, we will work closely with patients and loved ones to facilitate interaction via video communications mediums (Skype, Facetime etc.)

We ask that our patients have a maximum of two visitors at any one time during visiting hours, in line with state guidelines.

All visitors can expect to be screened on entry and cannot visit if they:

  • have travelled overseas or interstate within 14 days of the planned visit
  • have recently come into contact with a person who has a confirmed case of coronavirus
  • are feeling unwell.

This decision has been made in the best interests of you, your family, all our patients and caregivers, and to help us protect the more vulnerable in our facilities.

Thank you in advance for your support of this. 

More information

Please read our latest advice about what to do if you have an upcoming admission or want to visit someone in hospital.

If you are seeking assistance, or testing for coronavirus (COVID-19), please visit your nearest COVID-19 clinic; or contact your GP.

You can also call the Coronavirus Health Information Line on 1800 020 080.

Free WiFi

Staying in touch with loved ones isn’t limited to visiting hours with our free hospital WiFi.

To access the hospital WiFi:

  • connect to the “Guest” wireless network
  • enter your details and accept terms and conditions
  • click the “Hotspot Login” button.

Visiting

We encourage you to visit your loved ones regularly. Our visiting hours are from 3.00pm to 8.00pm. Please speak to the nurse manager if you wish to visit outside these hours.

We ask that you consider the wellbeing of our patients and caregivers when visiting the hospital and delay your visit if you are unwell. 

Children under the age of 12 must be supervised within the hospital at all times.

Facilities

Find out about the many facilities available at the hospital.

Access

The hospital’s main entrance is located off Salvado Road. The medical clinic access is located off McCourt Street. Find out more about getting here and parking.

Patient and family support

Our hospital’s pastoral services team is available to anyone who would like to receive emotional or spiritual support.  We view this as part of our commitment to you and your loved one’s health and wellbeing. We are inclusive of all cultural, religious and spiritual orientations.  

Find out more about our pastoral services.

Smoke free

Your health and wellbeing is our priority. Our buildings and grounds are smoke free to create a healthier, cleaner and safer environment for patients, visitors and caregivers. Smoking is not permitted in any building, outdoor area or vehicle within our boundaries.

Nearby accommodation

We have special rates available for patients and family at nearby Quest West Perth and Quest on Rheola. For more information and to make a booking please visit questapartments.com.au/exclusive-deals/medistays 

Find out more about other nearby accommodation options.