Visiting loved ones in hospital virtually

18 Aug 2020

The current restrictions may be disappointing but they are necessary to help ensure the safety of all patients, caregivers, specialists and visitors. 

While face-to-face contact may not be possible or very restricted, that doesn't mean you can't regularly communicate with your loved ones. We will always do our best to help you stay in contact with your loved ones, including through the use of digital communications, while balancing the needs of other vulnerable members of our community.

There are lots of options for getting in touch, from video and phone calls, to letters and cards. Sending a card, email or text can help you stay in touch. 

Virtual technology can also bring people closer together at times when visitors are unable to visit. A video call is a great way to visit virtually. 

If you are coming to hospital to give birth, sharing photos of your newborn or video calls with loved ones can help you all connect as a family.

How to support a loved one from afar

• Make contact virtually. All our hospitals offer free Wi-Fi for our patients, and our caregivers can help your loved ones connect their personal device.
• Speak to our Pastoral Care caregivers. They are available at all our hospitals and can visit your loved one on your behalf. 
• Provide comfort items that remind your loved one of home to help relieve some of the stress
• Help out at home. While they may not be at home they may be worried about other family members, pets or others that rely on them. Check in at home or help prepare for their home coming by stocking the freezer or leaving a gift card for a local delivery service