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Community services

Compassionate care in the community

Free or low-cost health, wellbeing, care and support services that empower individuals, families and communities across Australia and beyond to transform their lives.

Infographic of social outreach service 2023-2024

We believe everyone deserves the care and support they need to live a full life

That’s why, at St John of God Social Outreach, we deliver our health care, wellbeing and homelessness support services in local communities, making them free or low cost, so they’re accessible to anyone.

It’s why we’re always looking for new opportunities to make a difference, wherever those opportunities arise.

And it’s how we empower people across Western Australia, Victoria, New South Wales and the Asia Pacific to transform their lives.

Our low or no-cost community services

While our services span a vast geographical area and an equally diverse array of disciplines, they’re all designed to fulfil needs that might otherwise go unmet.

Raphael Services

Free prenatal and early childhood mental wellbeing care and support for parents, to enable them to bond and thrive with their newborn.

Horizon House

Homes, care and support for young people who are experiencing or at risk of homelessness.

Casa Venegas

Empowering people at risk of homelessness and deteriorating mental wellbeing to rebuild their lives.

Mental Wellbeing Services

Support, counselling and strategies that empower people to deal with wellbeing challenges and live the life they want.

Head to Health

Advice, counselling, specialist care and practical support for anybody feeling distressed, anxious or overwhelmed.

International Health

Working with overseas governments, local partners and healthcare professionals to transform their healthcare systems.

Drug and Alcohol Withdrawal Network

Free, confidential withdrawal advice and support for people who want to stop relying on alcohol or drugs.

South West Community and Alcohol Drug Service

Education, counselling and support that help individuals, families and the community understand and get on top of harmful alcohol and drug use.

How are we able to offer services at low or no cost?

As a not-for-profit organisation, St John of God Health Care has a proud history of providing community services for free or at low cost, largely funded by the revenue from our hospitals.

So, every time you choose a St John of God Health Care hospital, you’re helping us provide outreach services in your community.

Over the past year, we have: 

  • Delivered $27.8 million of free or low cost services to 4,087 people in need across 63 community locations
  • Provided services to 6,421 people in need
  • Provided 48,487 nights of stable accommodation to vulnerable people at-risk of homelessness
  • Delivered 9,605 telehealth sessions

Code of Conduct

Our Code of Conduct, supports our Mission, Vision and Values of St John of God Health Care and defines the standards of behaviour, which are expected from all who are employed or are associated with our organisation. This includes all caregivers (employees), agency staff, volunteers, contractors, vendors and anyone else who conducts business for, or on behalf of, St John of God Health Care.

Our Service Statement of Commitment to Child Safety

St John of God Social Outreach is committed to providing a safe environment for all children/young people in its care and proactively takes measures to protect children/young people from abuse. We actively implement strategies to ensure that our services are physically, spiritually, socially, and emotionally safe.  The welfare of the children/young people in our care is our first priority and we have zero tolerance towards child abuse, which is any act committed against a child/young person involving physical violence, sexual offences, emotional and/or psychological abuse or neglect.

Learn how we provide the highest standard of care for children, young people and adults at risk.

News and events

Stay up to date with the latest news and events from St John of God Social Outreach.

In 2020, St John of God Social Outreach was awarded full accreditation against the QIC Health and Community Services Standards, with accreditation renewed in 2023, demonstrating our commitment to providing quality services that are best practice, driven by effective systems and processes that support our clients’ positive experience and achieving better outcomes for everyone we serve.

Social Outreach accreditation