Contact us

Contact numbers and email

Tel: (02) 4560 5555
Fax: (02) 4560 5563
Email: [email protected]

Find us

Street address

2 Day Street
Windsor NSW 2756

Postal address

Locked Mail Bag No. 10
Windsor NSW 2756

Interact with us

Find us on social media - Facebook.

Work with us

Visit our job search site for current vacancies or email our human resources team with your enquiry:
Email: [email protected]

Media enquiries

Contact Anna MacDonald
Executive Assistant
Tel: (02) 4560 5656
Email: [email protected]

Feedback

We encourage you to provide feedback to help us improve our care and service. You can provide feedback in person, by phone, email, or by completing the form below.

How to share feedback

• Talk to your caregiver or a more senior caregiver.
• Talk to our Quality and Development Department.
• Ask a caregiver for a feedback form to complete.
• Complete the form below.

Details to include

To ensure we can follow up with the right departments and caregivers, we ask that you include specific information:

• What occurred and when, with dates and times if possible and the people involved.
• What outcome you would like to see as a result of sharing your feedback.
• If you require follow up regarding your feedback, please provide your contact details.

We take your concerns and complaints seriously and have a process that ensures all issues are dealt with in an appropriate and timely manner. All complaints will be treated confidentially and without discrimination.

Feedback form