Visitor information

We understand how important visitors are for the wellbeing of our patients and we gladly welcome you to our hospital.

 

WiFi

Staying in touch with loved ones isn’t limited to visiting hours with our hospital WiFi. Both patients and visitors can enjoy free internet access.

To access the hospital WiFi:

  • connect to the “Guest” wireless network
  • enter your details and accept terms and conditions
  • click the “Hotspot Login” button.

Visitors in rooms

You are very welcome to visit your loved ones during visiting hours. 

We ask that you plan your visits around meal and rest times to help our patients with their recovery and thank you for ensuring children are supervised at all times. 

Visiting hours

General wards and the Family Birthing Unit

8.00am to 1.00pm
3.00pm to 8.00pm

Patient rest period is between 1.00pm to 3.00pm.

Restorative Unit

8.00am to 8.00pm

Ursula Frayne Unit

Monday to Friday 3.00pm to 5.00pm

Monday to Friday 6.00pm to 8.00pm

Saturday and Sunday 10.00am to 12.00pm and 5.00pm and 6.00pm to 8.00pm.

Meals

Hospital meals and nutrition are an integral part of a patient’s recovery and visitors are welcome to dine with patients.

Our menus are full of fresh, seasonal and nutritious meals offering a wide selection of choice. Please notify us of any special dietary requirements. 

We ask that visitors meals are paid for at the time of discharge.

Access to the hospital

Access to the front reception of the main hospital is on Thirlmere Road, Mt Lawley.

 

If you are a patient or a visitor, one of our friendly volunteers or front reception caregivers will be able to direct you to where you need to go.

 

Specialist appointments are held in Killowen House or the Medical Centre. These areas are best accessed from Ellesmere Road, Mt Lawley. 

 

Please see Getting here and parking for more information.

Patient and visitor feedback

Your feedback is important and helps us to continually improve our patient care and recognise when we are doing things well. You can provide feedback by:

  • talking to one of the nursing caregivers, or the nurse unit manager
  • complete a patient comment card – these should be available by your bedside
  • email info.mtlawley@sjog.org.au and provide your contact details so that we can get in contact with you. 

Smoke-free grounds

Your health and wellbeing is our priority.

 

St John of God Mt Lawley Hospital is smoke-free zone. Smoking is not permitted in any building, outdoor area or vehicle within the boundary of our site.

 

Please support us to keep our hospital a smoke-free zone.