Feedback

We value your feedback, which helps us provide the best care to our patients and their loved ones.

All feedback, including concerns, complaints, suggestions or compliments are welcome. You can provide feedback by phone, email, in person, in writing or through this website.

How to share feedback

  • Talk to your caregiver or a more senior caregiver
  • Talk to our Customer Service Liaison in person or by calling (08) 9382 6323
  • Ask a caregiver for a feedback form to complete
  • You can also complete the online form below

Details to include

  • What occurred and when, with dates and times if possible and the people involved
  • What outcome you would like to see as a result of sharing your feedback
  • If you are happy to be contacted about your feedback, please provide your contact details