Visitor information

COVID-19

Due to state safety restrictions, information on this page may be subject to change. Please see our COVID-19 information for the latest details and how you may be affected.

Visiting hours

Please see our COVID-19 Information page for our most up-to-date visiting hours and visitor restrictions.

Getting here and parking

We have free onsite parking located off Grose Vale Road. Richmond train station is 10 minutes away by car/taxi. Bus 680 stops on Grose Vale Road, a 20 minute walk from the hospital. More information can be found on our getting here and parking page.

Café and dining room

We have a café and dining room where you can purchase a range of delicious hot and cold food. More information can be found on our facilities page.

Wi-Fi

Staying in touch with loved ones isn’t limited to visiting hours with our hospital Wi-Fi. Both patients and visitors can enjoy free internet access.

To access the hospital Wi-Fi:

• connect to the “Guest” wireless network
• enter your details and accept terms and conditions
• click the “Hotspot Login” button.

Smoking

Smoking is only allowed in designated areas. For locations, please enquire with reception or a caregiver.

Telehealth

Telehealth offers the ability to access care from the home, work or other private space without the need for a face-to-face appointment.

St John of God Health Care uses both phone and video call to connect you to your healthcare providers.