All feedback including concerns, complaints, suggestions or compliments are welcome.
You can provide feedback by phone, email, in person, in writing or through this website.
How to share feedback
- Talk to your caregiver or a more senior caregiver
- Talk to the Pinelodge Clinic Consumer/Carer representative
- Ask a caregiver for a feedback form to complete
- You can also complete the online form below
Details to include
To ensure we understand your feedback, please include:
- the nature and details of your feedback
- if it involves an incident, what occurred and when, with dates and times if possible and the people involved
- what outcome you would like to see as a result of sharing your feedback
- if you are happy to be contacted about your feedback, please provide your contact details.
Tel: (03) 8793 9444
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