Novel coronavirus (COVID-19) information for patients and visitors
Updated 2 June 2020
St John of God Midland Public and Private Hospital’s COVID Clinic is only accessible via our main entrance located on the corner of Yelverton Drive and Centennial Place).
Updated opening hours
Weekdays: 10.00am to 6.00pm.
Weekends and public holidays: 10.00am to 4.00pm.
Download map for location.
Who should attend?
General public testing
Any person presenting to a COVID clinic with
- a fever (≥38°C)
- a history of a fever in the past few days OR
- an acute respiratory infection e.g. shortness of breath, cough, sore throat will be tested.
Patients who are tested should remain isolated at home, until they receive their test results and further medical advice.
DETECT snapshot asymptomatic testing
To get a better understanding of any COVID-19 that may be in the community, people from selected identified groups who show no symptoms of the virus to come forward for free, voluntary testing from Thursday 28 May to Wednesday 10 June 2020 (inclusive).
Who is eligible?
To participate in the DETECT Snapshot program, you must be 18 years or older and a:
- healthcare worker, including WA Health staff, employees in private hospitals, residential aged care facilities, general practices, pharmacies, the disability sector, or any worker employed by an organisation delivering health services
- WA Police staff
- school staff (involved in any function in a school setting (pre-kindergarten to year 12), including Department of Education employees)
- meat worker employed in an abattoir, meat packing or in further processing such as small goods manufacture
- retail employee such as employees in supermarkets, department stores and specialty stores
- hospitality worker such as employees in cafes, restaurants, pubs or hotels
- tourism sector employee, involved in the planning, booking and delivery of tourism activities
- transport worker, such as employees of road, rail, aviation and maritime workers, including Public Transport Authority employees.
Appropriate physical distancing measures and infection control procedures will be in place.
Who should avoid?
Do not attend unless you meet the above criteria.
People presenting at the COVID Clinic may be infectious. People who don’t have symptoms and evidence or meet the above criteria will be turned away and asked to self-monitor for symptoms.
For more information: www.healthywa.wa.gov.au/Articles/A_E/Coronavirus
To help keep our patients, caregivers, visitors and community safe we have changed our visiting hours and introduced some visiting restrictions.
Standard visiting hours for most wards are to 3.00pm to 8.00pm daily.
Exceptions for the following areas:
- Children’s Ward (Ward 2D): 8.00am to 8.00pm
- Mental Health Unit: 10.00am to 12.00pm, 3.00pm to 5.00pm, 6.30pm to 8.00pm
- Critical Care Unit/Intensive Care unit: 10.00am to 1.30pm and 3.00pm to 8.00pm
- Maternity Unit (not Birth Suite): 8am to 1pm and 3pm to 8pm.
Confirmed or queried COVID-19 patients:
No visitors are permitted for adult patients who have:
- tested positive to COVID-19, or
- are waiting to be tested or
- are awaiting results.
- two visitors at any one time
- two visitors at any one time during designated visiting hours in the Maternity Unit.
- two designated birthing partners in the Birth Suite
One birthing partner in the Birthing Suite (the same birthing partner can progress to the Maternity Unit, in line with designated visiting hours).
Child patients (under 16 years):
- two visitors at any one time.
- one boarder can stay overnight.
- children with confirmed or suspected COVID-19 can have one designated adult visitor for the duration of their stay.
Outpatients or emergency patients:
- two visitors may accompany a patient to an Emergency Department or a hospital-based outpatient appointment (including day surgery).
Visiting restrictions may be reconsidered under exceptional or compassionate circumstances – please discuss with the hospital treating team.
Please remember to keep a safe distance between yourself and others and practice physical distancing at all times around the hospital, including lifts and patient rooms.
Visitors should not visit the hospital if unwell.
Visitors should wash their hands with soap and water for 20 seconds or use alcohol-based hand sanitiser regularly, especially before and after entering hospitals, clinics, wards, patient rooms and toilets.
Information for patients
If you had surgery postponed or if there are any changes to your upcoming surgery, we will contact you directly when a new admission time is available.. Please speak to your general practitioner if you have any concerns or your situation changes, while waiting for surgery.
If you have:
- flu-like symptoms;
- travelled overseas or interstate in the last 14 days; or
- been in close contact* with a person who has tested positive for COVID-19
contact the hospital for further advice.
*Note: close contact is defined as greater than 15 minutes face-to-face contact in any setting with a confirmed case in the period extending from 24 hours before onset of symptoms in the confirmed case, or sharing of a closed space with a confirmed case for a prolonged period (eg; more than two hours) in the period extending from 24 hours before onset of symptoms in the confirmed case.
If you are concerned that you may have been exposed to the virus please call ahead.
Information for visitors
You should not visit the hospital if you:
- have travelled outside of Western Australia within 14 days of the planned visit
- have recently come into contact with a person who has a confirmed case of COVID-19.
- are feeling unwell.
This decision has been made in the best interests of you, your family, all our patients and caregivers, and to help us protect the more vulnerable in our facilities.
Call the Coronavirus Health Information Line on 1800 020 080.
You can also access the WA Health website for the latest information:
We are taking a range of measures and precautions to protect our patients. This includes:
- additional cleaning and sanitation measures
- limiting visitors
- screening patients and visitors in order to provide safe care
- prohibiting those arriving from overseas into our buildings
- equipping wards with appropriate protective equipment
- preparing our negative pressure rooms for suspected cases
- cashless transactions.
Elective surgeries are being reintroduced in line with State guidelines.
If your previously postponed surgery can now be scheduled, or there are any changes to your upcoming surgery, your specialist will be in touch to discuss this with you.
We have a comprehensive range of coronavirus (COVID-19) precaution measures in place to ensure we are mitigating the risk of infection and ask that you support us in this.
For your safety and that of our caregivers, many St John of God Health Care services are now offering online appointments. If your appointment can be done online (via telehealth) and this is your preferred option, you will receive an email before your appointment so you can connect with us.
We understand you want to ensure you and your family to have the best care in the safest possible environment.
We have cancelled all maternity ward tours and antenatal classes until further notice to reduce foot traffic in our maternity ward.
We are now offering parent education classes and information online, instead of our traditional face-to-face sessions. The online classes cover a range of topics from what to expect at hospital, preparing for childbirth, early parenting and breastfeeding. Women who are booked in to give birth with us will be contacted via email with the details to attend.
Our birthing suite and patient rooms have and will continue to undergo a rigorous cleaning and sanitation schedule.
Our midwives, ward and support caregivers are under strict screening processes. We also encourage you to limit visitors both in hospital and on your return home to protect your family and our other patients.
For the safety of our patients and staff, we are limiting visitors to our hospital. Please refer to our hospital homepage for specific information.
The only exceptions are when:
- we have agreed to your direct involvement with the patient’s care
- the patient is in the last days of their life
Visitors who feel unwell are asked not to enter the hospital. All visitors can expect to be screened on arrival.
This decision is in line with current State guidelines and has been made in the best interests of you, your family, our patients and staff.
Our emergency departments are open 24/7 for a range of emergency conditions.
If you need to present with flu-like symptoms, please consider going to a COVID-19 clinic where the fastest testing, precautions and treatment can be applied.
COVID-19 clinic details are available here:
There is a hotline available 24/7 on 1800 020 080.
You can use cash to pay for your parking in our machines. For all face-to-face payment transactions, including our cafes, we ask that cards are used at this time.