- For patients and visitors
Applying for access
You can request access to your personal information by contacting the privacy officer or health information manager at the relevant hospital or service. While we do not charge an application fee, you may be charged administration, photocopying or counter fees.
Granting access and making amendments
Your request for access will normally be processed within 45 days (Victoria and NSW) of receipt.
The relevant officer will arrange for you to view your records and photocopy documents if required. If, after your review, you consider the personal information requires correction or changes, the relevant officer may make arrangements for alterations to be made or noted. If we do not believe any changes are necessary, you may insert an addendum (noting your comments) into the record.
In a psychiatric setting, access can be refused if the treating doctor feels the information may be harmful to you or others.
The following documents may assist you in applying for access to your health information in Victoria.
Applying to amend health records
The following documents may assist you in applying to amend your health records in Victoria.
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