Consumer engagement

Contacting St John of God Ballarat Hospital

There are a number of ways you can contact our hospital, including our feedback form.

Contact details

Telephone: 03 5320 2111
Emergency Department: 03 5320 2126
General enquires email: [email protected]
Feedback email: [email protected]

Street address

101 Drummond Street North, Ballarat VIC 3350

Postal address

PO Box 20, Ballarat VIC 3353

Social media

Work with us

Visit our job search website for current vacancies or to register your interest.

Media enquiries

Jamie Lovett
Media liaison contact
Tel: 03 5320 2902
Email: [email protected].

For after hours media requests, please call: 1800 943 455.

Feedback

We encourage you to provide feedback to help us improve our care and service. You can provide feedback in person, by phone, email, or by completing the form below.

How to share feedback

Talk to your caregiver or a more senior caregiver.
Talk to our Quality and Complaints Manager.
Ask a caregiver for a feedback form to complete.
Complete form below.

Details to include

To ensure we can follow up with the right departments and caregivers, we need you to include information related to your feedback:

What occurred and when, with dates and times if possible and the people involved.
What outcome you would like to see as a result of sharing your feedback.
If you require follow up regarding your feedback, please provide your contact details.

We take your concerns and complaints seriously and have a process that ensures all issues are dealt with in an appropriate and timely manner. All complaints will be treated confidentially and without discrimination.