Services during your stay

Electrical appliances

All personal electrical appliances brought into the Hospital must undergo a safety inspection before they can be used. These inspections are arranged through your Unit caregivers. Please note that personal or hired televisions are not permitted.

Flowers

Flowers should be delivered to reception so that delivery to your unit can be arranged.

Laundry

Fresh towels and clean bed linen are available as required. Our hospital is equipped with laundry facilities for your personal washing, drying and ironing needs. All laundry machines are coin operated.

Meals                                            

You are encouraged to have your meals in our Dining Room. Meal times are available within all our Units.

Medication

Following admission to hospital, or on return from leave, any medication should be:

• left in the care of your attending nursing staff
• dispensed from the Nurses' Station at times advised by the Unit staff
• ordered by staff from our pharmacy

Newspapers

Newspapers can be ordered and paid for at Reception.

Non-electric razors and sharp instruments

On arrival, please deposit all non-electric razors or sharp instruments, including disposable razors, with a caregiver on your Unit for safe keeping.

Photocopying and facsimile services

These services are available from Reception for a small fee. Prior authorisation from your Unit Manager must be arranged.

Physical exercise

Yoga and exercise are provided by qualified instructors. These sessions provide an opportunity to learn relaxation skills and stress management. Squash, tennis and golf are available on site. Please advise a member of your caregiver team if you wish to use these facilities. Equipment is available on request. White soled shoes must be worn on the squash court and you must bring your own protective eye wear if you intend using the squash court.

Requesting leave

Leave from hospital is only given in exceptional circumstances, or where leave is planned as part of your therapy. There are a range of options available that can be negotiated with your treating team.

Telephones

Outgoing calls - your caregivers will advise you of the location of the STD phone available for your Unit, and for the Hospital's central public phone that accepts Phonecards. Reception can sell you Phonecards or change for your phone calls.

Incoming calls

Family and friends can contact you via the phone available in your Unit. Please ask a caregiver for the number. To avoid causing disruptions to your treatment program, callers are encouraged to ring outside medical consultation or group therapy times.