We value your feedback
Excellence in mental health
We are committed to the goal of excellence in mental
health. We need your help to attain this goal. Your feedback will
assist us to improve the quality of all our services - to know when
we are doing something well or when we need to make changes.
Provide us with your feedback
We encourage you to provide us with feedback on any aspect of
You can help by: completing your group
evaluation; completing your discharge questionnaire; using the
feedback forms provided throughout the hospital.
If you have any immediate concerns, please talk to a staff
member straight away so the problem can be addressed as soon as
Written comments should be directed to:
Chief Executive Officer
St John of God Hospital Richmond
Locked Bag 2
Richmond NSW 2753
All patients have the right of access to the
Official Visitors, and caregivers will tell you when a visit is
expected and how you can contact Official Visitors.
If you have given feedback and you remain
concerned, you may wish to contact the Health Care Complaints
Commission on 1800 043 159.