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Admission to Pinelodge Clinic

 

Pinelodge Admissions 2010Admissions

General practitioners and psychiatrists can arrange the admission of patients to  St John of God Pinelodge Clinic. The hospital has a Triage / Admission nurse, who is an experienced psychiatric nurse, and can assist doctors to access information and streamline the admission process of their patients as inpatients or day patients.

The Triage / Admission nurse can be contacted between 8.30am and 4.30pm, Monday to Friday on (03) 8793 9478.

Upon admission, a Patient Services Officer explains the hospital's facilities and insurance benefits to patients. A nursing caregiver then acquaints patients with the hospital's facilities, their room and their caregivers.

 

What to bring

All patients should bring:

  • Their private health fund details, Medicare card and any pension cards
  • Claim numbers and full details relating to admissions being approved by the Transport Accident Commission or WorkCover
  • Everyday, comfortable clothing
  • Toiletries
  • Reading materials - in addition, daily papers and magazines are available in the hospital

Patients should limit the amount of personal property brought into the hospital and because of limited secure storage space should not bring valuables. The hospital does not accept responsibility for the loss of valuables. In exceptional circumstances only, as facilities are limited, a Patient Services officer can secure items up to a value of $500. A receipt will be issued which must be produced to reclaim the items, and the hospital's responsibility for these items is limited to $500.

Patients are permitted to bring small radios or CD players with them. These must be electrically tested to ensure compliance prior to use. All cameras, including mobile phone cameras are prohibited.

Going home

Planning for your return home is an important part of your continuing care. It involves discussion with your family and support people to ensure you are fully prepared and that any needs you might have are anticipated.

Your attending psychiatrist or general practitioner will advise nursing caregivers of the day of your discharge. Before discharge, please call at the Accounts Office on the ground floor regarding your account. Discharge is between 9am and 11am.

In order to monitor and improve our services, we encourage all patients to fill out our Patient Questionnaire. Your comments or suggestions will ensure that we continue to maintain a first class health care service.

Your caregivers

Your caregivers comprise a multidisciplinary team with a range of specialist skills to help you during your stay. Please speak to any of your caregivers if you have questions, comments or concerns. Caregivers can either be identified via the uniforms they wear or through their identification badge, which details their name and position.

Pinelodge