The community has an expectation that they will receive a high
level of care and service when they are admitted to a private
We are proud to provide the highest quality medical services and
surgical care for our patients. We strive for 'excellence in care'
and are accredited by the Australian Council of Healthcare
Standards, always working to improve our services and the ways
we deliver them.
Australian Council on Healthcare Standards
Following a regular periodic review by the Australian Council on
Healthcare Standards in 2009, we gained Extensive Achievement
assessments, the second highest possible, in two of
the 14 mandatory criteria. These covered clinical and
non-clinical areas, with acclamation in particular for our
infection control, care of the dying, information management and
This external audit result confirmed our ongoing commitment to,
and achievement in clinical quality and patient safety.
The Australian Council on Healthcare Standards is an
independent, not-for-profit organisation, dedicated to improving
the quality of health care in Australia. Accreditation is a formal
process to assist in the delivery of safe, high quality health care
based on standards and processes devised and developed by health
care professionals for health care services.
We welcome your feedback and conduct regular patient, doctor and
caregiver surveys that show us our strengths and areas we can
Comment on any aspect
of patient care or give us other feedback