Your rights and responsibilities
We believe everyone seeking or receiving
care at our Hospital has certain rights regarding the nature
of their care. We subscribe to the
Australian Charter of Healthcare Rights which relate to access,
safety, respect, communication, participation, privacy and
You have the right to:
- Respect, compassion, consideration and
- Courteous assistance without discrimination
on the basis of age, social status, sex, race, religion or
- Privacy, which will be maintained and
protected within the constraints of the individual treatment plan
as long as this does not place you or someone else at risk.
- Participate in all decisions regarding your
healthcare and to give your consent to any treatment.
- Withdraw your consent and refuse treatment at
- Receive treatment by appropriately qualified
- Choose your own doctor.
- Know the identity, professional status and
qualifications of the caregivers assigned to your care.
- A clear and concise explanation in terms that
you understand about all proposed procedures and possible
- Know the nature of the decisions, management
or treatment available including any risks and side effects.
- Request a second opinion.
- Have access to your records, subject to the
agreement of your doctor and in compliance with legislative
- Pastoral Services.
- Access to an interpreter - which may be a
cost to you.
- Receive visitors within the specified
visiting hours. To also refuse visitors.
- Information about the facilities available at
- Information about all possible costs
associated with your hospitalisation.
- A safe environment where all safety
requirements are enforced, according to the hospital's safety
- Give your opinion about the quality of health
care that you have received, through a patient questionnaire or
- To know the hopsital policies and regulations
that apply to your conduct.
As well as having rights as a patient
of this hospital, you have the responsibility to:
- Participate in your individual program
components, as agreed upon with your consultant and care
- Know about your medications. You may approach
nursing or pharmacy caregivers or your consultant psychiatrist for
- Inform staff when you need assistance to deal
with thoughts, feelings or emotions rather than let discomfort
build over time.
- Accept the consequences of your own informed
- Provide, to the best of your knowledge,
accurate and complete information about your present condition,
past illnesses, hospitalisations and other necessary information
relating to your health.
- Be aware of and abide by hospital
requirements as outlined in the patient information brochure and
your treatment agreement.
- Consider the rights and well being of other
patients and staff.
- Respect the personal boundaries of others,
for example, not visiting others' rooms, not discussing personal
issues or treatments, maintaining others' confidentiality.
- Work in partnership with caregivers to keep
yourself and all others safe from harm.