Keeping you safe

 

Access to the Hospital

As security is paramount for our patients and caregivers, all external doors of the hospital are locked after 8:00 pm. If your visitors require access to the hospital after hours they should use the intercom facility available at the main entrance doors on Gibb Street. 

Emergency procedures and evacuation

The Hospital is fitted with fire detection systems, smoke and fire proof doors. All of our caregivers are trained to handle emergency situations. In the unlikely event of an emergency we ask you to follow these few simple steps:

• Stay in your room until given instructions by your caregiver.
• Follow the advice of caregivers at all times, they will direct and accompany you to a safe location.
• Do not use lifts.
• Do not try to carry out your personal belongings.

Falls prevention in hospital

During your admission, you will undergo a falls risk assessment to determine if you are at risk of falling, and what may need to be put into place to decrease this risk. 

Please be sure to pack appropriate clothing and closed toe non-slip footwear when coming to hospital. If you are considered at risk of falling, please ask for nursing assistance when moving around your room. We encourage your family and friends to participate in the falls prevention process to ensure your safety.

Manual handling policy

All of our caregivers are subject to compliance of a "no lift" policy. It may therefore be necessary to implement manual handling risk management measures to facilitate the provision of safe and effective care for you. These measures may include the use of lifting machines and slide sheets, all of which will be fully explained to you. Please feel welcome to ask questions.

Infection control

We are committed to maintaining and promoting a high standard of infection control. You also have a vital role to play. We ask that you and your visitors use the Microshield handwashing pumps that are located throughout the hospital and in all wards. Ways you can minimise infections: 

• Always wash your hands when leaving your room
• Ensure your visitors always wash their hands when entering and exiting your room
• Personal hygiene is very important
• Please avoid sitting on the beds of other patients
• If you have any issues please discuss these with your caregivers

Your co-operation in helping us to maintain a high standard of infection control is appreciated.

Smoking

The hospital and its grounds are smoke-free environments for all patients, visitors and caregivers. It is recommended that you do not smoke before or after your procedure.

Should you find it difficult to abstain from smoking, please speak to your doctor.

Lost property

We cannot be responsible for personal belongings. If you have left something behind, please contact the reception desk.