Ready to help SEPH patients
24 Hour Maternity Helpline - Ph: 9709
St John of God Berwick Hospital - Ready to Help SEPH
In response to South Eastern Private
Hospital’s (SEPH) shock announcement to close Maternity Services on
Friday, 6th July; St John of God Berwick Hospital has
agreed to accommodate all mums affected by the decision who wish to
deliver their baby at the Berwick-based hospital.
St John of God Berwick’s CEO, Lisa Norman
said, “Our facility has been providing maternity services for over
70 years and we have 20 modern maternity rooms with 4 birthing
suites making us well positioned to take on additional births. We
have been in constant contact with our obstetricians and have given
our guarantee that all mums wishing to transfer their booking to St
John of God Berwick can do so."
Over the coming months, an estimated 250
parents will be affected by the closure of the SEPH maternity unit.
As a result, the Berwick hospital has put in place a team of people
who will manage a rapid booking process offering families peace of
mind that they will have complete continuity of care and
all pregnancy concerns addressed immediately.
Ms Norman said, “A team of highly skilled
clinical and administration staff will dedicate 100% of their time
to ensure a professional and smooth transition for parents."
She added: “We are a values based
organisation that embeds our care in the principles of hospitality,
compassion, respect, justice and excellence and that is what all
patients can expect at our hospital”.
Ms Norman advises that St John of
God Berwick Hospital has already:
- Set up additional booking consultations
and hospital tours
- Put in place a 24 hr helpline
- Increased theatre capacity to
accommodate elective and emergency caesarians including round the
clock theatre staff, paediatricians and anaesthetists
- Direct patient access to the Maternity
Care Manager to answer questions and concerns
- Dedicated administration staff to handle
and process patient paperwork
Ms Norman said, “We have already
delivered three babies who were previously booked in at SEPH and we
look forward to welcoming in more families over the coming months.
We are fortunate to have an experienced and committed Maternity
Care team who are keen to ensure that families are supported during
this difficult period”.
Lisa Norman has guaranteed that mums who
are already booked with St John of God Berwick will not have their
care compromised in any way due to the offer to accommodate SEPH
She said, “Our service had capacity to
take on additional families and we believe we can maintain our
focus on patient centered compassionate care that has seen us
consistently achieve high patient satisfaction results”.
If affected parents have concerns, Lisa
Norman advises they should call 9709 1400 to
arrange a private consultation to have all their questions