Information about our facilities
The café is located on the ground floor and
offers a variety of fresh foods and barista coffee service.
Our caregivers are dedicated to providing you
with quality care. They are always close by and can be called by
using the ‘call button’ located in the bedside handset.
The Hospital has a Chapel of the Visitation located in the
Depending on your medical condition and
doctor’s advice, you are welcome to relax and enjoy some reflection
time in one of our peaceful gardens. The Glavin
Garden is located in the grounds of Rotary House. This
area also houses Our Lady’s Grotto along with a water
feature. The Tranquility Garden in memory of
Ballarat Surgeon Mr Jim Pryor, is located in the grounds of the
Radiotherapy Centre off Drummond Street. Please inform your nurse
of your whereabouts.
Gifts n Things is operated by the hospital
Auxiliary and offers a wide variety of local and imported
merchandise, including gifts and cards for all occasions.
Every day a friendly Hotel services caregiver
will clean your room.
Available on request.
Our Volunteers offer a regular mobile library
service providing magazines, books etc to patients.
Mail and facsimiles are delivered daily. An
email service for patients is also co-ordinated by the switchboard
operator in Patient Services. It allows external
communications correspondence to be directed and delivered to
patients during their stay. Patient email address is firstname.lastname@example.org.
Our Hotel Services department takes pride in
planning and delivering tasty and nutritious meals to you. A
selection of fine food is available from the daily menu. We cater
for individual dietary requirements based on your doctor's request,
religious beliefs or your personal choice. Should you have special
dietary needs, our chefs are very happy to cater for you.
Please let us know before your admission. A visit from the
dietitian can be arranged by your nurse.
Newspapers are on sale from our cafe. A paper
person will call on each patient room every morning between 7.30am
On-site visitor parking is available, fees
Located in the chapel on the ground floor
adjacent to the hospital reception, our pastoral services are provided by
professionally qualified pastoral practitioners and accredited
chaplains who can attend to your pastoral, emotional and spiritual
service is provided from 8.30am to 5.15pm Monday to Friday
and on Saturday mornings.
A selection of AM and FM radio channels are
available on the television provided at each bed.
Rotary House accommodation for relatives
Rotary House is
affordable short-term accommodation on the hospital grounds
for a close friend or relatives.
Our hospital is a smoke free campus. Smoking
is not permitted in the hospital or on hospital grounds. For health
and legal reasons we request that patients and visitors cooperate
with this policy.
Telephones are located at each
bedside. Local calls are free. Phone cards can be purchased
from front reception or the mobile kiosk trolley for mobile and STD
Flat screen televisions are provided at each
bed and broadcast a range of free to air television and radio
Comfortable lounge areas and gardens are
available throughout the hospital where patients and visitors may
meet to talk, or simply admire the view.
Our hospital is well staffed by a friendly,
multidisciplinary team of caregivers who are all valuable partners
in your health.
Our nurses offer a range of specialist nursing
skills and support on various health education issues, and are
always available to discuss any concerns with you and your
Our allied health team consisting of
occupational and speech therapists, physiotherapists, dietician,
wound and stomal therapist, continence nurse, diabetes educator and
social worker are also on hand to assist you.