Contact us

Phone

• Telephone: 02 4570 6100
• Toll Free: 1800 808 339
• Medical Centre (consulting rooms): 02 4570 6200 
• Counselling and Therapy Centre: 02 4570 6128
• General enquires email: [email protected]

Please note that this email address is a general enquiry email and is monitored Monday to Friday, 8.30am to 5.00pm. To request appointments, reports or contact with our doctors, please call our Medical Centre on the phone number above.

Fax

• Main hospital: 02 4571 1552
• Medical Centre (consulting rooms): 02 4570 6266
• Counselling and Therapy Centre: 02 4570 6129 

Street address

177 Grose Vale Road, North Richmond, NSW 2754

Postal address

Locked Bag 2
Richmond, NSW 2753

Social media

Facebook

Work with us

Media enquiries

For all media enquiries, please call 1800 943 455

Feedback

We encourage you to provide feedback to help us improve our care and service. You can provide feedback in person, by phone, email, or by completing the form below.

How to share feedback

• Talk to your caregiver or a more senior caregiver.
• Talk to our Quality and Complaints Manager.
• Ask a caregiver for a feedback form to complete.
• Complete form below.

Details to include

To ensure we can follow up with the right departments and caregivers, we need you to include information related to your feedback:

• What occurred and when, with dates and times if possible and the people involved.
• What outcome you would like to see as a result of sharing your feedback.
• If you require follow up regarding your feedback, please provide your contact details.

We take your concerns and complaints seriously and have a process that ensures all issues are dealt with in an appropriate and timely manner. All complaints will be treated confidentially and without discrimination.

Feedback form